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The On-Demand Economy At SIGNAL
On the surface, there’s the ride, the bag of groceries, the errand you were too busy to run yourself, the whatever you ordered with the press of a button. Beneath the surface of that on-demand app,...
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Calling Rails 5: Getting started with Twilio on Rails
I’m sad I missed RailsConf 2016 in Kansas City but it got me thinking about Rails again. Rails 5 RaceCar 1 was just released and there is a release candidate around the corner, so it’s about time to...
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Bias-Free Hiring: How Interviewing.io Is Changing The Landscape Of Tech Hiring
“All I wanted to do was get to the code.” The person responsible for this quote believes that resumes are a terrible way to gauge technical ability. This person argues that including or excluding...
View ArticleIntroducing Dual Channel Recording
You don’t need to spend hours analyzing call recordings to figure out who said what. Those days are over. Today, we are excited to announce Dual-Channel Recording. With a simple TwiML command, you can...
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Introducing Conference Events
Today, we are announcing Public Beta for Conference Events. You will be able to subscribe to changes in participant and conference states and be notified accordingly. You will not have to poll the...
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How to Add Phone Calling Bots to Slack with Python
Slack is awesome for text and emoji-based conversations with colleagues. However, sometimes it’s far easier to quickly answer a question over the phone. While Slack is just starting to add voice...
View ArticleEngineering Chance Out Of The Equation: Athena Fights Assault Programmatically
Yasmine Mustafa recognizes that chance might have saved her life. But that doesn’t preclude her from fighting against it. Her earliest memory is huddling together with her friends, family, and...
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Build a Fantasy Football Hotline with Ruby and Twilio Voice
A phone was once the fastest way for a sports fan to get their news. In the 70s, 80s and 90s a business called Sports Phone served as a fan’s lifeline for up-to-the minute sports reports. Grantland...
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How to Make and Receive Phone Calls with Python, Bottle and Twilio Voice
Python web applications that combine the Bottle web framework with the Twilio Voice API can easily make and receive phone calls. Our calls will read a snippet of text then play an MP3 file. The call...
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More Accurate Call Transcriptions Available Now
Phone call transcription is a must-have for any modern contact center. Not only do transcriptions play a role in training and quality assurance, but they also offer important insights into customer...
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Giving Fake Spies Real Phone Numbers
The car is real. It’s not yours, but you’re in it. The people walking through the car park are real. Some of them could be actors. The car park is pretty close to where you met the rest of the people...
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How to Dial and Answer Phone Calls with Spark and Java 8 in IntelliJ
Java web applications can easily dial and receive phone calls by combining the Spark web framework with the Twilio Voice API. Our example phone calls will say a snippet of text then play an MP3 file,...
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Voice Insights for Chrome gets a facelift
Voice Insights is an analytics tool that provides you with actionable insights into metrics that affect call quality in real time, even when a call is in progress. We are excited to announce the latest...
View ArticleNew Phone Numbers Available in 12 Countries
We’re always working hard to expand our global coverage, and today, we’re excited to announce that you can now use Twilio phone numbers in the following countries: Local Voice numbers: Croatia,...
View ArticleDeveloper Digest: Automating Wedding Stress Away in Python
Old things are new again, just new in a different way. That old NES you used to play Super Mario Bros on…? Well Andrew Reitano’s newly-hacked NES lets strangers turn any level into a water level with...
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Announcing Phone Numbers in 70 countries, Transparent Toll-Free Pricing, and...
SMS in 5 new countries, Voice in 13 new countries, Toll-free in 27 new countries. Toll-free priced by inbound caller type lets you pay only for what you use. Add SMS to your existing US & CA phone...
View ArticleIntroducing Speech Recognition – Public Beta Now Open
Convert speech to text and analyze its intent during any voice call. Support for 89 languages and dialects. Available now in public beta. Speech is a powerful and expressive medium for customer...
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Coming Soon – Twilio Frame, UI Components for in-app Chat, Voice, & Video
UI components and tools for JS, iOS, and Android. Integrated with Programmable Chat, Video, and Voice SDKs. Coming soon to a Twilio SDK near you. Today at SIGNAL, we announced Twilio Frame, a set of...
View ArticleAll Stories from SIGNAL 2017
Are you sitting down? Alright, good. Post-SIGNAL, your head is likely spinning from the whirlwind of announcements. Never fear, we’ve got the rundown for you. No two developer tool belts are alike....
View ArticleContact Centers: Introducing Agent Conference
Place outbound calls to prospects without TwiML fetch. Agent Whisper feature to coach agents. Available now in public beta. Conference is at the core of many advanced Twilio call flows. Over the last...
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